Information on your right to cancel

If you are a consumer (i.e. you conclude the contract as an individual and not for commercial or professional purposes), you are entitled to the following right to cancel:

You can cancel your declaration of contract within one month in text form (e.g. letter, e-mail) without stating reasons or – if the goods are at your disposal before the end of that time limit – also by returning the goods.

The time limit begins upon receipt of this Information in text form, albeit not before the consignee receives the goods (in the case of similar goods being delivered on a recurring basis, not before receipt of the first part delivery) and also not before the fulfilment of our duties to provide information under Article 246 § 2 in conjunction with § 1 paras. 1 and 2 EGBGB as well as our duties under § 312e para. 1 sentence 1 BGB in conjunction with Article 246 § 3 EGBGB.

To comply with the cancellation period, it suffices to dispatch the notice of cancellation or the goods on time.

The notice of cancellation is to be addressed to:

e-mail address:

Postal address:
op Couture Brillen GmbH
Spitalhofstraße 94
94032 Passau

Download cancellation form

If the contract is cancelled by return of the goods, they are to be sent to this address:

Postal address:
op Couture Brillen GmbH
Schaldinger Str. 1a
94036 Passau

In the event of an effective cancellation, services received by both parties are to be compensated and any benefits derived (e.g. interest) returned. If you are unable to compensate us or return to us all or part of the services received and benefits derived (e.g. benefits gained) or can do so only in a deteriorated condition, you must make restitution to us in this respect. You do not have to make restitution for deterioration caused by use of the goods for the intended purpose. You have only to make restitution for benefits derived if you have used the goods in a way that exceeds examining their properties and functionality. What is meant by "examining their properties and functionality" is testing and trying on the particular goods as is possible and customary in such as a retail outlet.

Items that can be consigned by parcel are to be returned to us at our risk. You have to bear the regular costs if the goods delivered equate to the goods ordered and if the price of the goods being returned does not exceed an amount of 40 euros or, should the price of the goods be higher, if you have not yet made compensation or a contractually agreed part payment at the time of the cancellation. Otherwise you incur no costs with the return. Items that cannot be consigned by parcel are collected from you. Obligations to refund payments must be fulfilled within 30 days. The time limit begins for you with the dispatch of your notice of cancellation or the goods; for us, with the receipt thereof.